Canary Status

All Systems Operational

Canary Service Operational

Canary App Operational

my.canary.is Operational

canary.is Operational

help.canary.is Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

Service Interruption

Resolved - Our team was able to implement the fix that was causing some users to have difficulties with accessing their Canary system. If you are still experiencing any issues, please contact us by going to our Help Center here: https://help.canary.is

Thanks again for your patience, and sincere apologies for any frustrations this may have caused.
Oct 14, 14:11 EDT

Identified - Our team has identified the root cause, and is actively working on implementing a fix. Thanks for your patience and understanding as we work towards a resolution.
Oct 14, 12:55 EDT

Investigating - Our team is actively investigating reports from a subset of users that their Canary devices are having connectivity difficulties. We will update this page with information as we receive it.
Oct 14, 12:00 EDT

Oct 13, 2020

Service Interruption

Resolved - All issues have been resolved. If you are still experiencing any issues, please reach out to our support team: https://help.canary.is
Oct 13, 20:15 EDT

Monitoring - All previously reported issues should now be resolved. Our team is continuing to monitor for any issues, but we hope to mark this as resolved soon.

Thanks again for your patience and understanding as we work towards a full resolution.
Oct 13, 19:18 EDT

Identified - Our team has identified the issue and has begun implementing the fix. The mobile and web applications should now be loading for the impacted users, but you may still experience some inconsistencies until the full resolution is implemented. We'll continue to post updates on our progress here.

Thanks again for your patience and understanding as we work towards a full resolution.
Oct 13, 18:13 EDT

Investigating - Our team is investigating reports from a subset of users who are experiencing issues accessing the Canary mobile and web applications. We'll continue to post any updates and progress here. Thanks for your patience, and apologies for any frustration this may cause.
Oct 13, 17:06 EDT

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.