This incident has been resolved. App functionality has been restored, and videos captured during this incident should appear on your timeline.
Posted Nov 17, 2016 - 15:17 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2016 - 13:28 EST
Identified
Our engineers have made updates to address the issue with app functionality, and are continuing to monitor app and cloud performance.
Posted Nov 17, 2016 - 13:11 EST
Investigating
We're investigating an issue that's affecting the Canary app's ability to connect with our service. Our engineers are working to resolve this as soon as possible.