The previous issues impacting Canary services has now been resolved. If you are still encountering any issues please contact our support team by sending an email to email@example.com.
Posted Aug 15, 2019 - 16:04 EDT
Our engineers have identified the issue and implemented a fix. All services should now be operational without any delays. We will continue to monitor the status and provide any further updates here.
Posted Aug 15, 2019 - 03:43 EDT
Our engineers are investigating an issue that is causing a delay in video events showing on the Timeline within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.
Posted Aug 14, 2019 - 15:50 EDT
This incident affected: Canary Service, Canary App, and my.canary.is.