Video playback delay
Incident Report for Canary
The previous issues impacting Canary services has now been resolved. If you are still encountering any issues please contact our support team by sending an email to
Posted Jul 19, 2019 - 23:30 EDT
Our engineers are investigating an issue that is causing a delay in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.
Posted Jul 18, 2019 - 11:48 EDT
This incident affected: Canary Service, Canary App, and